Support
Find answers to common questions or get in touch with our team.
Frequently Asked Questions
After purchasing, sign in to your account and go to your Library. All your purchased visualizations will be available there for immediate use.
Yes! Once loaded, visualizations run entirely on your device using WebGL. No internet connection is needed during your meditation session.
If you're not satisfied with a purchase, contact us within 14 days using the form below. Include your order reference and we'll process your refund promptly.
Try refreshing the page or clearing your browser cache. Make sure your browser supports WebGL (most modern browsers do). If the issue persists, contact us with your browser version and device details.
Sign in or create an account using the same email address you used during checkout. Your purchases will be automatically linked to your account.
Yes! Your purchases are linked to your account, not your device. Sign in on any device to access your full library of visualizations.
Still need help?
Send us a message and we'll get back to you as soon as possible.