Privacy Policy

1. Introduction

TechSnack, LLC ("we," "us," or "our") operates Prismal Drift ("the Service"), a visual meditation application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using Prismal Drift, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

2. Information We Collect

We collect information in several ways depending on how you interact with our Service:

Account Information

When you create an account using WorkOS/Google SSO, we receive:

• Your email address
• Your name (as provided by your identity provider)
• Profile picture URL (if available from your identity provider)
• Unique identifier from your identity provider

Payment Information

When you make a purchase, payment processing is handled entirely by Stripe. We do not store your credit card number, CVV, or other sensitive payment details on our servers. We receive from Stripe:

• Transaction confirmation and payment status
• Last four digits of your card (for your reference)
• Billing email address
• Stripe customer ID (for guest checkout linking)

Purchase History

We maintain records of your purchases to provide access to your visualizations, including:

• Visualizations and packs you have purchased
• Purchase dates and amounts
• Order confirmation numbers

Usage Data

We collect analytics data through Google Analytics to improve our Service:

• Pages visited and time spent on pages
• Device type, browser, and operating system
• General geographic location (country/region level)
• Referring website or source
• Interaction with visualizations and features

3. How We Use Your Information

We use the information we collect for the following purposes:

• Provide and maintain the Service: Process purchases, grant access to visualizations, and manage your account
• Improve our Service: Analyze usage patterns to enhance user experience and develop new features
• Communicate with you: Send purchase confirmations, respond to support requests, and provide important service updates
• Prevent fraud: Detect and prevent fraudulent transactions and abuse of the Service
• Legal compliance: Comply with applicable laws, regulations, and legal processes
• Link guest purchases: Associate purchases made as a guest with your account when you sign up

4. How We Share Your Information

We share your information with the following third-party service providers who help us operate our Service:

Stripe

We use Stripe for payment processing. When you make a purchase, your payment information is sent directly to Stripe. Stripe's use of your information is governed by their Privacy Policy.

WorkOS

We use WorkOS to provide authentication via Google SSO and other identity providers. WorkOS processes your authentication data according to their Privacy Policy.

Google Analytics

We use Google Analytics to collect and analyze usage data. This data helps us understand how users interact with our Service. Google Analytics may use cookies and similar technologies. You can learn more about Google's data practices in their Privacy Policy.

We may also share your information in the following circumstances:

• Legal requirements: When required by law, subpoena, or other legal process
• Protection of rights: To protect our rights, privacy, safety, or property, or that of our users or others
• Business transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred to the acquiring entity

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and track information about your use of our Service. Cookies are small data files stored on your device.

Types of Cookies We Use

• Essential cookies: Required for the Service to function properly, including session management and authentication
• Analytics cookies: Used by Google Analytics to collect anonymous usage data and improve our Service
• Preference cookies: Remember your settings and preferences (e.g., cookie consent choice)

Managing Your Cookie Preferences

You can manage your cookie preferences at any time. To change your cookie settings, you can:

• Click here to reset your cookie preferences
• Configure your browser to refuse cookies or alert you when cookies are being sent
• Use browser extensions that block tracking

Please note that disabling essential cookies may affect the functionality of the Service.

6. Data Retention

We retain your information for as long as necessary to provide the Service and fulfill the purposes described in this Privacy Policy:

• Account data: Retained while your account is active and for a reasonable period after deletion to comply with legal obligations
• Purchase records: Retained indefinitely to provide ongoing access to your purchased visualizations and for accounting/tax purposes
• Usage data: Analytics data is retained according to Google Analytics' data retention settings (typically 14-26 months)
• Guest purchase data: Retained for 90 days to allow linking to a newly created account, after which unclaimed purchases are anonymized

You may request deletion of your data by contacting us (see Contact Us section). Note that we may retain certain information as required by law or for legitimate business purposes.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal data under applicable privacy laws, including the General Data Protection Regulation (GDPR) and similar regulations:

• Right to access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete personal data
• Right to erasure: Request deletion of your personal data (subject to certain exceptions)
• Right to restrict processing: Request that we limit how we use your data
• Right to data portability: Request a copy of your data in a structured, machine-readable format
• Right to object: Object to processing of your personal data for certain purposes
• Right to withdraw consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us at legal@prismaldrift.com. We will respond to your request within the timeframe required by applicable law (typically 30 days).

If you are in the European Economic Area and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.

8. International Data Transfers

Prismal Drift is operated from the United States. If you are accessing the Service from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate.

These countries may have data protection laws that differ from those in your country. By using the Service, you consent to the transfer of your information to these countries.

We take appropriate safeguards to ensure that your personal data remains protected in accordance with this Privacy Policy, including implementing standard contractual clauses and other transfer mechanisms where required by law.

9. Children's Privacy

Prismal Drift is not intended for use by individuals under the age of 16. We do not knowingly collect personal information from children under 16 years of age.

If you are a parent or guardian and believe that your child under 16 has provided us with personal information, please contact us immediately at legal@prismaldrift.com. We will take steps to delete such information from our systems.

If you are between 16 and 18 years old, you may use the Service only with the consent and supervision of a parent or guardian.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. When we make material changes, we will:

• Update the "Last updated" date at the top of this page
• Notify you via email (if you have an account) for significant changes
• Display a notice on our Service when changes take effect

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of the Service after changes are posted constitutes acceptance of the updated Privacy Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

For privacy-related requests (data access, deletion, etc.), please use the legal email address and include "Privacy Request" in the subject line. We will respond within 30 days.